Amazing digital experiences don’t just happen. They are purposefully created by artists and engineers, who strategically and creatively get to know the problem, configure a solution, and maneuver through the various dynamics, hurdles, and technicalities t
Imagine you have over 300,000 customers who love your product. Then, in the span of one weekend in March 2020, you suddenly find yourself with no product...
Service design is not new; in fact, today’s guests Adam Lawrence and Marc Stickdorn have been writing and teaching service design for more than a...
A staggering 70-90% of digital products fail or underperform, says Jonathon Hensley,...
Vision and strategy and building a delightful experience are all necessary pieces of the product manager playbook. But
The role of product leader isn’t just about numbers and KPIs. It’s really about assembling teams of human beings and setting the stage for them...